At Cryptotrustandwill.com we take the privacy of our users very seriously. We strive to ensure that all personal information collected is secure and handled in accordance with our privacy policy. This policy applies to all information collected through our website, products, and services, including our customer service features such as phone calls and chats.
If you use our services, this policy applies to you. If you disagree with any aspect of this policy, please do not use our services.
This privacy policy is incorporated into our terms of service and governs your use of our services. When we refer to "we," "us," and "our," we are referring to Cryptotrustandwill.com , its subsidiaries, and affiliates.
If you have any questions about this policy or any other aspect of our policies and services, please contact us at [email protected]
As a California resident, you can view our California privacy disclosures in Section [section number-8] of this document, entitled "Notice to California Residents."
The information we collect about you depends on the services you use, how you use them, and the information you provide to us. We collect information in three main ways:
information you provide directly to us;
information we collect automatically through technology when you use the services;
information we collect from other sources.
When you create an account or use our services, you may provide us with certain information, such as your name, address, phone number, email address, and login credentials.
When you submit information through our forms and questionnaires, you may provide us with additional information, such as government-issued identification, financial information, and customer service interaction information.
When you interact with our customer service team, you may provide us with information such as messages, summaries, or voice or video recordings of our interactions.
When you participate in surveys or sweepstakes, you may provide us with basic contact information and other relevant information.
When you upload documents or other information to our services, you may provide us with sensitive personal information, such as financial information or other personal details.
The categories of information we collect directly from you may include:
Contact and account information
Government-issued identification
Financial and transactional information
Customer service interaction information
Information provided in connection with surveys and sweepstakes
Other information you upload to our services or provide with your consent
Information we collect from other sources
We may receive information about you from other users of our services. This can happen when a user shares your contact information through our shared access features or within their estate plan documents. We ask all users to only share information with our consent or permission.
We also collect information about you from other sources, including:
Business partners and marketing partners
Researchers and analysts
Social media services
Other parties that help us supplement our records
If you use our social media login feature or connect to a third-party network or platform through our services, you are authorizing us to collect, store, and use any information that you have agreed to share with us based on your settings on the third-party network or platform. This may include information such as your name, email address, and location.
Vendors and Service Providers: We partner with select third-party vendors to provide our Services and run our business. This includes:
Printing and mailing your documents
Filing legal documents on your behalf
Connecting you with an attorney
Payment processing
Marketing, analytics, product design, data hosting and storage, security, fraud prevention, research, and legal services
Corporate affiliates and subsidiaries: We may share your information with our affiliates, subsidiaries, and related companies.
Corporate mergers or acquisitions: If we engage in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
Legal compliance and protection: We may disclose information to comply with legal requirements or protect the rights, property, or safety of cryptotrustandwilland others.
Third-party services: We might provide links to third-party services or offer their services through our website. By choosing to use these services, you consent to sharing your information with these providers. Please review their privacy policies before using them.
Third-party partners: We may share your information with partners so they can offer you valuable products, services, and promotions. Additionally, we may allow third- party advertising technologies on our Services to provide targeted content and advertising to you.
Opt-out options: Please review the "Your Rights and Choices" section for more information on opting out of these disclosures.
Aggregate/Anonymous Information: We may share aggregate or anonymized information about the use of the Services. This data cannot be used to identify you. User testimonials: If you submit a testimonial, we may publish it on our Services. By submitting testimonials or other feedback, you agree to our Terms of Service and related policies.
If you have any questions or concerns, please don't hesitate to reach out. We are always happy to assist.
We and our service providers employ "cookies" and similar technologies, such as tracking pixels, to gather information as you interact with our Services. This helps us understand your preferences, improve our Services, and provide a more personalized experience. These technologies also facilitate authentication, advertising, and collection of usage, device, and location information, as detailed in the "Information we collect automatically" section above. We may also use third- party services to send promotional emails to website visitors who might be interested in our offerings.
Online Analytics
We utilize third-party web analytics services like Google Analytics on our Services. These providers collect and analyze information about how users interact with our Services using the technologies described in the "Information we collect automatically" section above. This information helps us improve our Services and ensure they cater to your needs. To opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout and use the Google Analytics Opt-Out Browser Add-on.
Your privacy is essential to us, and we are committed to providing you with transparency and control over your data. If you have any questions or concerns, please don't hesitate to reach out
Vendors and Service Providers- We work with select third-party vendors to ensure we can provide our Services and operate our business, and we may provide access to or disclose your information to these vendors. They provide a variety of services we use, including: printing and mailing off your estate planning documents, facilitating filing of legal documents at your direction, or by connecting you with an attorney if you’ve purchased a form of attorney support, performing the services we’ve agreed to via the support of other similar service providers, payment processing, marketing, analytics, product design and development, data hosting and storage, security, fraud prevention, research, and legal services. We may engage a third party to host or operate any aspect of the Services, including any mechanism through which we send or receive communications, such as our email systems and our websites.
Corporate affiliates and subsidiaries- We may share your information with our corporate affiliates and/or subsidiaries who are subject to this privacy policy.
Corporate merger or acquisition- We may sell, transfer, or otherwise share some or all of our assets, including your information, in connection with a corporate transaction such as a merger, acquisition, reorganization, or sale of assets. In such an event, you may receive notice if your data is transferred and becomes subject to a different privacy policy.
Legal compliance and protection of cryptotrustandwilland others- We may release your information when necessary to comply with the law, enforce our site policies, or protect our rights or the rights of others regarding property or safety.
Third-party services- We might link to or offer third-party services on our website. If you click on any of those third-party offerings, we may facilitate disclosure of your information and documents you choose to use with those services if we have your consent to do so. Your use of those services is not governed by our Terms of Service or this Privacy Policy. We do not control the services of those third parties or how they use your information and documents. Be sure to review the third-party’s terms and conditions, and privacy policy before using any third-party services.
Other third party partners- We may also disclose your information to other third parties. For example, we may share certain of your contact information and information about the type of product your purchase so that these parties may contact you to offer you products, services, and promotions that you might find valuable. We may also allow third-party advertising technologies on our Services that use cookies and similar technologies to deliver relevant and targeted content and advertising to you about the Services on other websites you visit and applications you use, as explained further in the “Online Analytics and Advertising” section below.
Please review “Your rights and choices” section for more information on how to opt out of such disclosures.
Aggregate/Anonymous Information- From time to time, we may disclose aggregated and/or anonymized information about the use of the Services. The disclosure of such data is unrestricted.
A note about Your feedback. If you submit a user testimonial, we may publish your testimonial on the Services. Our processing/disclosure of feedback and submitted content will be in accordance with our Terms of Service and any additional terms provided to you at the point of submission."
Here's a simplified and clarified version:
Information Disclosure
We disclose the information we collect from you in various situations:
Vendors and Service Providers: We partner with select third-party vendors to provide our Services and run our business. This includes:
Printing and mailing your documents
Filing legal documents on your behalf
Payment processing
Information Disclosure
Marketing, analytics, product design, data hosting and storage, security, fraud prevention, research, and legal services
Corporate affiliates and subsidiaries: We may share your information with our affiliates, subsidiaries, and related companies.
Corporate mergers or acquisitions: If we engage in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
Legal compliance and protection: We may disclose information to comply with legal requirements or protect the rights, property, or safety of cryptotrustandwilland others.
Third-party services: We might provide links to third-party services or offer their services through our website. By choosing to use these services, you consent to sharing your information with these providers. Please review their privacy policies before using them.
Third-party partners: We may share your information with partners so they can offer you valuable products, services, and promotions. Additionally, we may allow third- party advertising technologies on our Services to provide targeted content and advertising to you.
Opt-out options: Please review the "Your Rights and Choices" section for more information on opting out of these disclosures.
Aggregate/Anonymous Information: We may share aggregate or anonymized information about the use of the Services. This data cannot be used to identify you.
User testimonials: If you submit a testimonial, we may publish it on our Services. By submitting testimonials or other feedback, you agree to our Terms of Service and related policies.
If you have any questions or concerns, please don't hesitate to reach out. We are always happy to assist.
rewrite "As you use our Services, we and our service providers collect a variety of information through the use of “cookies” and similar technologies, such as tracking pixels, to understand how you navigate through and interact with our Services, to learn what content is popular, to enhance the Services and provide you with a more relevant and personalized experience, for authentication and advertising purposes, to save your preferences, and to collect certain usage, device and location information as described in the “Information we collect automatically” section above. We also use third-party services to send promotional emails to visitors to our website who may be interested in our products and services.
Online analytics
We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the “Information we collect automatically” section above to help us analyze how users use the Services. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services on our behalf. If you’d like to opt out of Google Analytics, please use the Google Analytics Opt-Out Browser Add-on located here: https://tools.google.com/dlpage/gaoptout.
We and our service providers employ "cookies" and similar technologies, such as tracking pixels, to gather information as you interact with our Services. This helps us understand your preferences, improve our Services, and provide a more personalized experience. These technologies also facilitate authentication, advertising, and collection of usage, device, and location information, as detailed in the "Information we collect automatically" section above. We may also use third- party services to send promotional emails to website visitors who might be interested in our offerings.
Your privacy is essential to us, and we are committed to providing you with transparency and control over your data. If you have any questions or concerns, please don't hesitate to reach out.
We strive to provide you with relevant, tailored advertising regarding our Services. We do not serve third-party advertisements to you while using our Services. However, we do work with online analytics and advertising partners to: (1) better understand the use of our Services so that we can improve our Services; and (2) deliver cryptotrustandwilladvertisements that are more tailored to you both on our Services and on third-party Services.
To engage in these activities, our partners may place cookies, pixel tags and similar technologies on many online services, including ours. They use these technologies to collect information about your activities on across different online services to deliver you more relevant advertising. For example, they may use the information they collect from their cookies on our Services to identify cryptotrustandwillproducts and services you might be interested in and to recognize your device so they can show you relevant cryptotrustandwilladvertisements while you are using another online service. Additionally, we sometimes provide basic information we collect (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies, mobile ad identifiers, and other proprietary IDs, to provide you with more relevant ads when you visit other online services.
We do not have access to, and this Privacy Policy does not govern, the use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your devices to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link to opt out of receiving tailored advertising from companies that participate in those programs. For additional ways to opt-out of targeted advertising activities under applicable law, see the “Your rights and choices” section below.
Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device—and each browser on each device—through which you access our Services."
At Cryptottrustandwill, we aim to deliver relevant and personalized advertising about our Services. We do not display third-party advertisements within our Services. However, we collaborate with online analytics and advertising partners to: Better understand how you use our Services and enhance your experience. Deliver Cryptotrustandwill advertisements tailored to your interests on our Services and third-party platforms.
Our partners may use cookies, pixel tags, and similar technologies across various online services, including ours, to collect information about your activities. This information helps us provide you with more relevant advertisements. For instance, they may use data gathered from cookies on our Services to determine which cryptotrustandwillproducts and services interest you and recognize your device to display appropriate cryptotrustandwilladvertisements while using other online services.
Furthermore, we occasionally share basic information (such as email addresses) with our service providers to "match" it with de-identified cookies, mobile ad identifiers, and other proprietary IDs. This enables us to offer more personalized ads when you visit other online services.
Third-party cookies and tracking technologies are not governed by our Privacy Policy. For more information on tailored browser advertising and controlling cookies, visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link to opt out of receiving tailored advertising from participating companies. Additional opt-out options under applicable law can be found in the "Your Rights and Choices" section below.
Please note that these opt-out preferences apply per browser and per device. Therefore, you must opt out on each device and browser you use to access our Services.
Cryptotrustandwill Services are designed for individuals aged 18 and above. We do not intentionally collect or solicit information through our Services from anyone under 18 years of age. While our documents may require you to provide information about your dependent children, we only collect this data with your explicit consent.
We restrict the use of any information you provide about your minor children to the sole purpose of assisting you in creating your estate plan. We reserve the right to delete any information found to have been provided through our Services by or about children under 18 without the necessary consent
In addition to the rights and choices mentioned in this privacy policy, you have the following rights regarding your personal information:
Depending on your jurisdiction, you may have the right to request information about the personal information we collect or disclose, the sources of this information, the purpose for collecting it, and the third parties with whom we share it. You may also have the right to access, correct, update, or delete certain personal information we hold about you. Additionally, you may have the right to opt out of the processing of your personal information for profiling purposes or of "sales" of your information and "sharing/use of your information for targeted advertising."
We are committed to respecting your rights and ensuring you are not discriminated against for exercising them. However, please note that certain information may be exempt from these requests under applicable law. For example, we may need to retain specific information to provide our services to you.
To verify your identity before responding to a request, we may require reasonable steps, such as verifying your name and email address. Depending on your location, you may designate an authorized agent to submit certain requests on your behalf. In this case, we will need you to provide the agent with signed, written permission or a power of attorney, and we may contact you to verify your identity before processing the agent's request.
Depending on the applicable law, you may have the right to appeal if we deny your request. In such cases, we will provide you with information on how to proceed with an appeal, if applicable, through our communications with you. To exercise your right to appeal, please contact us at legal or [email protected]
You can unsubscribe from our marketing emails by clicking the unsubscribe link provided in the emails or by emailing us at [email protected]. To opt out of receiving SMS or text messages, reply STOP. Please note that it may take some time to process your request, in accordance with our legal obligations. Even if you opt out of marketing messages, you will still receive administrative communications from us, such as order confirmations, policy updates, or other transaction-related messages. We will not disclose mobile phone numbers collected through our SMS text programs to unaffiliated third parties for marketing purposes.
Right to Opt Out of Information Sales and Targeted Advertising
Depending on your jurisdiction, you may have the right to opt out of "sales" of your information and "sharing/use of your information for targeted advertising."
As mentioned in the "How we disclose your information" section, we sometimes share information with third-party business partners or provide offers we believe may interest you. This information disclosure might be considered a "sale" under applicable laws.
We share personal information with third-party advertising providers to offer you more relevant and personalized ads about our services. We also collaborate with analytics partners to analyze the use of our services and understand our user/customer base. Sharing personal information with these third parties for such purposes may be considered a "sale" of personal information under applicable law, or "sharing" for targeted advertising purposes.
To opt out of information disclosure for third parties' commercial purposes or sharing for targeted advertising, please click here.
Depending on your jurisdiction, you may designate an authorized agent to submit opt-out requests on your behalf. Note that we do not knowingly disclose the personal information of minors under 16 years of age for such purposes without legally required affirmative authorization.
Additionally, if you have a legally recognized browser-based opt-out preference signal enabled on your device browser, we recognize this preference in accordance with applicable law.
We may offer benefits such as discounts, promotional entries, or other incentives in exchange for your participation in surveys or providing feedback or information. These opportunities could be considered financial incentives under applicable law (each, an "Incentive Program"). Your participation in Incentive Programs is entirely voluntary.
By participating in an Incentive Program, you agree to its terms and can revoke your participation depending on the specific program. The reward, discount, or incentive's monetary value is a reasonable approximation of the monetary value of participating in the Incentive Program. This estimate is based on factors including:
Revenue generated by cryptotrustandwill in connection with the Incentive Program
Expenses incurred by cryptotrustandwill in operating the Incentive Program
Improvements to products and services based on information obtained through the Incentive Program
We value your input and strive to offer fair incentives in exchange for your voluntary participation in these programs.
Supplemental California Consumer Privacy Act (CCPA) Information for California Residents
This section provides additional information for California residents, as required by the California Consumer Privacy Act (CCPA). In this section, "personal information" and "sensitive personal information" have the meanings defined by the CCPA. Under the CCPA, "sharing" refers to targeting advertising to a consumer based on personal information obtained from the consumer's activity across different online services. "Selling" is defined as disclosing personal information to third parties in exchange for monetary or other valuable consideration.
We occasionally disclose information to third-party business partners that provide offers we believe may be of value to you. This information disclosure may be considered a "sale" under applicable laws. We also "share" information with advertising partners to offer more relevant and tailored advertising about our Services. Our use of third-party analytics services and online advertising services may result in sharing online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information), which may be considered a "sale" under the CCPA.
The following chart outlines our practices in the 12 months preceding the effective date of this privacy policy. It includes the categories of personal information we collect from California residents, the purposes for which we use the information, the categories of third parties with whom we disclose information for business purposes, and the categories of third parties with whom we "share" or "sell" information for advertising/analytics purposes.
Opting Out of Information "Sharing" and "Selling"
You have the right to opt out of Trust & Will's "sharing" and "selling" of your personal information for online analytics and advertising purposes. To exercise this right, click the "Your Privacy Choices" link in our website's footer. We will also honor legally recognized browser-based opt-out signals, such as the Global Privacy Control.
To opt out of offline disclosure of your information to third parties for these purposes, as outlined in our policy, please email us at [email protected].
Other CCPA and California Rights
Right to Limit
The CCPA grants you the right to limit the use or disclosure of your "sensitive personal information" (as defined by the CCPA) when it is used for specific purposes. However, please note that we do not use or disclose sensitive personal information for purposes other than business purposes, which are not subject to opt-out under the CCPA.
We are committed to protecting your privacy rights and adhering to the regulations set forth by the CCPA. If you have any questions or concerns about your privacy rights, please do not hesitate to contact us.
Personal Information Rights
For details on additional rights you have concerning your personal information under California law and how to exercise them, please refer to the "Your Rights and Choices" section above.
Retention of Your Personal Information
Information about the retention of your personal information can be found in the "Retention" section below.
Do Not Track (DNT)
IDo Not Track (DNT) is a privacy preference users can set in certain web browsers to indicate they do not want certain information about their webpage visits collected over time and across websites or online services. Except for legally required browser-based opt-outs, we do not recognize or respond to DNT signals, as there is no industry-wide framework for DNT signals. Please note that Do Not Track differs from the legally recognized browser-based opt-out preference signal mentioned above.
California "Shine the Light" Disclosure
The California "Shine the Light" law gives California residents the right, under certain circumstances, to opt out of disclosing certain categories of personal information (as defined by the Shine the Light law) with third parties for their direct marketing purposes. Alternatively, we must provide a cost-free means for consumers to opt out of any such disclosure. To exercise your right to opt out, email us at [email protected].
Crptotrustandwill is committed to respecting your privacy rights and adhering to applicable privacy laws
Please be aware that cryptotrustandwill is based in the United States and provides its Services, as well as processes your data, within the United States. Cryototrustandwill may subcontract the processing of your data to service providers and trusted business partners in countries other than your country of residence, including the United States. This may involve transferring, storing, and processing your personal information in accordance with applicable laws. By submitting your information to us, you consent to the transmission, storage, and processing of your personal information in countries outside your country of residence, which may include, but are not limited to, the United States.
We implement various technical, physical, and organizational security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. To ensure the security of your account, please keep your password confidential and always log out of your account and close your browser after each session.
Our service utilizes Amazon Web Services (AWS) infrastructure, which maintains ISO 27001 and SAS70 Type II certifications. Amazon has extensive experience in managing and securing large-scale data centers, and more information about AWS security can be found here.
Although we strive to protect your information, please note that no security measures are completely foolproof or impenetrable. Therefore, we cannot guarantee the absolute security of your information.
We retain your information for various periods depending on the purposes outlined in this privacy policy. We will delete or de-identify information when it is no longer necessary for these purposes, unless a longer retention period is legally required. In some cases, technical or operational limitations may prevent us from fully deleting or de-identifying your information. In such instances, we will take reasonable steps to prevent further processing of your information
Policy Modification
We may occasionally update or modify this privacy policy to reflect changes in the law, our data collection and use practices, new features in our Services, or advancements in technology. All updates will be posted here, and we may provide additional notice through the Services or contact you via other methods to inform you of any significant changes to this policy, in compliance with applicable legal requirements
Any questions you have regarding this policy should be directed to:
